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Company Policies

Northcoast Performance
265 David Parkway
Ontario, NY
14519
585-216-1210

NorthCoast Performance Policies

NORTHCOAST RETURN POLICY
  • Parts that have been painted or altered from original condition are non-returnable and non-refundable
  • Shipping Charges are non-refundable, return shipping must be pre-paid
  • Purchaces must be returned with in 30 days from purchase date
  • Defective parts that are sent back after the 30 days will be exchange ONLY. (Please see return policy for Ford lighted logos)
  • 15% Re-Stocking Fee will be charged on all returned items, Reboxing fees on certain items may apply
  • We request pre-authorization of all returns PRIOR to the return
  • All returns must be NEW in box and be in resalable condition.
  • Wheels that are returned must be in original sealed box. Wheels that have been put on a car or have had a tire mounted are NOT returnable.
  • Crate Motors are not Returnable under any circumstance. Any warrenty must be through Ford Racing.
  • NorthCoast is not responsable for labor charges to installed or un-installed products on your car


NORTHCOAST PRICE AND BILLING POLICY

  • ALL Prices are Subject to change WITHOUT prior notice
  • All Returned checks will be charged a $30.00 fee
  • We charge actual shipping, by submitting your order you agree to pay the shipping. If you wish to get a shipping price quote please ask before you order, or in the message box on the order form.
  • Some items due to size must be shipped Truck Freight, shipping is mininum of $150
  • Orders placed before 3:00 PM E.S.T will be shipped same day.
  • All special orders will have to be prepaid and are not returnable
  • We pursue credit fraud to the fullest extent.
  • Return shipping to us must be prepaid and is non-refundable
  • If paying by MO/Check, the total amount including shipping and tax will be sent to you after we recieve your order
  • Make sure that you check/MO includes shipping and tax
  • Please do not ask to have something sent COD, it will not happen

If you are not sure if a part will fit on your car ASK FIRST, we are always willing to answer any questions you may have

There are no exceptions to any of the above company policies


Thanks you
NorthCoast Performance


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